Third: Refund and Cancellation Policy
Refund Policy
1. Payments
Tuition fees and other school-related payments can be made through the online payment service. Once a payment has been successfully completed, the transaction is considered final.
2. Refund Eligibility
Refund requests will be considered only in the following cases:
A technical error occurred during the payment process.
The same payment was made more than once for the same student and the same service.
3. Refund Request Procedure
The parent or guardian must visit the school administration and submit an official refund request, including the details of the transaction. The request will be reviewed, and the appropriate action will be taken in accordance with the school's approved financial policies.
4. Refund Processing Time
If the refund request is approved, the refund will be processed within the timeframe specified by the relevant financial authority and the payment service provider.
5. Exceptions
Refunds will not be issued for services that have already been provided or for registrations that have been completed correctly.